Last updated: 27 August 2026. These Terms & Services govern access to laurenporterdesign.com and the design and marketing packages offered by Lauren Porter Design (“the studio”, “we”, “us”). By using the site or placing an order you agree to this document. If you do not agree, please do not use the site.
Lauren Porter Design is an independent design and marketing studio. We provide creative services including brand identity, campaign design, digital art direction, content systems, packaging concepts, illustration, and related consulting. The website is a static presentation of those services. It is not a marketplace that completes payment by itself.
The site is provided for information, enquiry, and the selection of studio packages. Shopping cart data is stored only in your browser. Completing checkout sends a request to the studio; it does not create a paid contract until we confirm scope in writing by email and you accept that confirmation. We may refuse or reshape a request that sits outside our craft, timeline, or values.
Product names, prices, and descriptions on the Shop page are invitations to treat. They describe typical deliverables. The exact contents of a project — surfaces, rounds, file types, and schedule — are confirmed after briefing. If a package cannot cover what you need, we will propose an alternative rather than silently stretching the original offer.
Visuals on the site are studio photography and original artwork used to illustrate the character of the work. They are not a guarantee that your project will look identical. Design is a response to your audience, category, and constraints.
When you place an order you will see a confirmation message that a representative will contact you. That message is the start of a conversation, not a completed sale. You must provide an accurate name and email address. We contact you using that email to confirm the brief, fees, and timeline. If we cannot reach you after reasonable attempts, we may close the request.
Fees are agreed in the confirmation email. Unless stated otherwise, studio work is invoiced according to the schedule in that email. Work does not begin until the agreed first payment is received. You are responsible for any bank or platform charges on your side. Prices on the website may change without notice for future orders; a confirmed email quote is the price that applies to that project.
You agree to provide timely feedback, access to existing assets, and truthful information about your offer, claims, and legal rights in names, images, and copy. Delays in feedback extend the timeline. You warrant that materials you supply do not infringe the rights of others. If a third-party claim arises from materials you provided, you will handle that claim and protect the studio from resulting costs.
Packages include the review rounds stated in the confirmation. A review round is a consolidated set of comments on the current presentation. Starting over with a new strategic direction, adding surfaces, or requesting work outside the confirmed list is additional scope and may be quoted separately. We will flag this before doing the extra work.
Until invoices for a project are paid in full, the studio retains all intellectual property in sketches, files, and presentations. After full payment, you receive a licence — or, where the confirmation email states an assignment, an assignment — to use the final approved deliverables for your business. Unused concepts remain the studio’s property. We may show the finished work in our portfolio, website, and awards entries unless you request confidentiality in writing before the project starts. Third-party fonts, photography, and software remain under their own licences; we will tell you what you need to license to keep using the files.
Unless a written confidentiality agreement says otherwise, we may name your company, show artwork, and describe the challenge in case studies. We will not disclose information you mark as confidential. If a launch is embargoed, tell us the date; we will wait.
You may not misuse the site, attempt to disrupt it, scrape it aggressively, impersonate the studio, or use our content to train commercial models without permission. All text, layout, logo, and photographs on this site are protected by copyright and related rights. You may share links. You may not copy the site as a template for a competing service.
Subscribe and unsubscribe forms collect the email you type so we can honour the preference you selected. You can unsubscribe at any time via the Unsubscribe page or an email request. Transactional messages about an active project are not marketing and may continue until the project is closed.
We are not your lawyers, accountants, or medical advisers. Brand names, packaging claims, accessibility, and advertising rules in your market remain your responsibility. We can raise questions; we do not certify legal compliance.
The website is provided “as is.” We work with care on client projects, but creative outcomes are inherently subjective. To the fullest extent allowed by applicable law, the studio is not liable for indirect, incidental, or consequential losses, lost profits, or lost data arising from the site or from a project, except where liability cannot be limited. Our total liability for a project is limited to the fees you paid us for that project in the three months before the claim. Nothing in these terms excludes liability for fraud or for harm that the law does not allow us to exclude.
You may cancel a request before we confirm it, at no charge. After confirmation, work already performed is billable, and deposits may be non-refundable as stated in the confirmation email because studio time has been reserved. Either party may end an engagement for material breach if the breach is not remedied within a reasonable period after written notice.
The site may link to social networks or other services. Those services have their own terms. Fonts are loaded from Google Fonts and icons from a public CDN; their availability is outside our control.
We may update these terms. The date at the top will change. Continued use of the site after an update means you accept the revised terms for future visits. Active projects remain governed by the confirmation email for that project unless we both agree otherwise.
Questions about these terms: hello@laurenporterdesign.com. We communicate by email only and do not publish a telephone number or postal address on this website.
